HCCS is a full service medical coding and consulting company founded upon uncompromising values and dedicated to the clients we serve and to each other. We are fundamentally an outsource business. We know that outsourcing has some negative connotations, but we are proud of what we do because we know that this form of business relationship is essentially symbiotic in nature; our service allows hospitals to run at a level that they otherwise could not. From Critical Access Hospitals to the largest Level 1 Trauma Centers, regardless of shape or size, it is critical that healthcare providers’ services are accurately coded so that they can be reimbursed and avoid errors that can come with potentially crippling repercussions.
Our company is based in Cape Coral, Florida though we are truly a remote company with most of our employees spread across the nation. We provide quality coding and consulting support to a wide variety of clients throughout the United States. Our services assist our clients in processing their medical record charts, from patient discharge through the billing cycle, both accurately and promptly. Aside from offering coding related consulting services, we do not deviate from our one simple mission: provide the best coding around.
While HCCS only began business in 2006, our entire management team, most of our auditors, and many of our coders have been working together for over ten years. This has allowed us to develop a working relationship more akin to genuine friendship than a relationship between coworkers. We trust each other not only to get the job done, but to always stay true to our common values and strive towards our ultimate goal.
HCCS was established in 2006 as its founder's second venture in the Medical Coding field. HCCS's predecessor, MedGrup, began in Bill Cronin's basement in 1993 when he decided that he needed to spend more time with his family, and that starting his own business was the best way to accomplish this. Over the next 10 years MedGrup evolved into what we consider the premier medical coding company of its time; a pioneer in the now commonplace practice of remote coding.
Cronin correctly assumed that he was not alone in the desire to spend more time at home, and as a product of this assumption the practice of coding out of your home was born, or at least took a big step. After a positive resolution to what turned out to be an ill fated sale of MedGrup, the same management team and many of the same coders, came together and formed HCCS with the intention of creating a moral, upstanding coding company even better than the first.
Our company is built on a few simple yet strong core values that define how we conduct our business and our lives: Honor, Respect and Ambition. We believe these values to be paramount in business, and yet two out of the three seem to be increasingly rare.
Honor:This is a fairly comprehensive value that leads to a number of attitudes and practices that we are proud of. However, there is one sentiment that we like to think sums us up: You can count on us. This is not a guarantee of our price or service, but rather our character. We are loyal to our clients and each other, and we always act with integrity. We are looking out for you, and we’ve got your back in a pinch. Basically, you can trust us to do the right thing.
Respect:Proper Respect is fundamental to the manner in which we intend to do business on a daily basis. Its absence is at the root of any number of bad situations that invariably lead to something unpleasant for all parties involved. Consequently, we vow to minimize condescension, petulance and all other disagreeable behaviors, and instead strive to facilitate pleasant relations however we can.
For us respect is particularly important because seamlessly integrating ourselves into the departments and cultures of hospitals is so crucial to achieving our goals. The process of implementing a change like outsourcing a facility’s coding can be made considerably more difficult if the outsiders are not mindful of entrenched processes and attitudes. We pride ourselves in fostering a relationship of mutual respect with our clients.
Ambition:Whatever word you use to describe it, this is what is at the heart of progress. Whether personal or selfless, ambition is the catalyst that sparks innovation and inspires entrepreneurial spirit. Indeed it is what drives us to improve our own company just as it is what causes us all to seek out solutions for the organizations to which we belong.
We encourage and reward ambition in our employees, and a cornerstone of our credo is to never be satisfied with the status quo. We do all that is in our power to assist our clients however we can, and we are not satisfied unless we exceed their every expectation. We aspire to be the best, and the best is what we fully intend to be.