HCCS is a remote coding company. Every service we provide, and every function in our organization, is designed to facilitate this single process.
First and foremost, HCCS is a remote coding company that deals with all chart types from clients spread across the spectrum of healthcare providers. We are absolutely committed to consistently providing our clients with nothing less than the finest medical record coding support available. We provide fully compliant coding, with industry leading turnaround time and accuracy, while ensuring optimal reimbursement. Aside from offering coding related consulting services, we do not deviate from our one simple mission: provide the best coding around.
Our coding services are designed to:
· Ensure that our clients receive coding that complies with all CMS and regional coding guidelines
· Ensure that we meet or exceed our clients’ coding accuracy and turnaround time requirements
· Ensure that all legitimate revenue is being realized from all payers
· Ensure that patient charts are processed through the coding and billing cycle as quickly as possible
Our coding is provided remotely and how our clients wish us to access their charts varies on a case-by-case basis, so we are completely flexible is this regard. If our client has an EMR, we can remotely access medical records through a VPN or CITRIX environment. If not, we can utilize our Document Management System, CodeMed, which is a next generation, fully scalable, multi-redundant, web based chart transportation and management system. As an added bonus, many of our clients use CodeMed to facilitate EMR implementation since CodeMed provides our clients with electronic images of their charts which can be archived, imported/exported, etc.
Our coding staff is required to have, at a minimum, an RHIA, RHIT, CCS or CPC. Coders who only possess a CPC certification are strongly encouraged to take the CCS exam as soon as possible. HCCS pays for all certification exams and annual dues. Additionally, HCCS requires that minimum CEs are taken by every coder to maintain their credentials.
HCCS provides many of these CE courses/training throughout the year. Coders are also given resources to obtain additional CE’s in many areas of coding and medicine at no monetary cost to them. Our coding staff has an average experience level of over 15 years. Many of our coders and all of our management staff have worked with us (HCCS and MedGrup) for at least 10 years.
Our coding is provided remotely and how our clients wish us to access their charts varies on a case-by-case basis, so we are completely flexible is this regard. If our client has an EMR, we can remotely access medical records through a VPN or CITRIX environment. If not, we can utilize our Document Management System, CodeMed, which is a next generation, fully scalable, multi-redundant, web based chart transportation and management system. As an added bonus, many of our clients use CodeMed to facilitate EMR implementation since CodeMed provides our clients with electronic images of their charts which can be archived, imported/exported, etc.
At HCCS coding quality is our first priority; coding quality is not sacrificed for any reason. While 100% coding accuracy is achieved on a regular basis, we recognize that this accuracy rate is not always obtainable. HCCS’s standard for overall coding accuracy is 95%, with 98% accuracy expected for reimbursement coding. Our contracted turnaround time is 24 hours, though we beat that time on a regular basis.
To assist us in our goal to provide 95%+ coding accuracy, and to prove to you that we are achieving this goal, we will perform continuous audits of between 3% and 5% of all coding produced by all our coders working on your account. We will provide you with monthly audit reports which will include:
· The number and types of charts coded
· The number and types of charts audited
· The account number of each chart audited
· The audit results detailing both overall coding accuracy and reimbursement coding accuracy
· The ability to examine the auditor’s report on any or all of the audited charts
Initial Coding Review
Prior to you entering into any contractual obligations HCCS provides you an opportunity to assess your options through an initial coding review of your medical record charts (Inpatient, Outpatient and ER). This study will provide the basis for a strategy that can put lost and unrealized revenues back into the hands of your institution. The cost of this study is nominal, designed to cover expenses, and will normally repay itself within days based on the information you receive from the study. With the information obtained from the coding review we will provide you with a comprehensive analysis of all coding and billing issues associated with each type of chart. Based on our findings, we will be able to provide an estimate of the potential lost revenue in each department. Increasing the average patient revenue is a function of many factors. Our initial assessment is designed to identify those factors and recommend changes that are both appropriate and well within the acceptable guidelines of individual payers, the AMA, and your institution. At this point the decision to implement our recommendations or employ our services is entirely up to you.
